Medical students in scrubs with stethoscopes 2048 x 1365

Our deans told us at the beginning of the year that we would be talking with patients more than anyone else on the medical team; we would serve as advocates for our patients’ wants and needs. They said that although our medical knowledge is still novice in comparison to the doctors above us, the patients commonly remember the students more than anyone else.

It comes down to time. The residents and attending physicians have several patients to see each day, and they only have time to briefly visit the bedside to elicit key information that affects patient care.

We are the lucky ones, we were told, we third-year medical students. While our resident is busy managing more than a dozen patients—most of whom have multi-systemic, complex problems—we are beginners, entrusted to manage a handful of patients at a time. As beginners, it takes us more time to think through algorithms of management and treatment options. A handful of patients is plenty. Having only this handful allows us to really get to know our patients as people—to sit at their bedsides and hear their stories, beyond the details that affect their care.

Call day

Today was our “call day”. I am rotating through internal medicine. Every fourth day, our team is on call. Our team consists of one attending physician (the boss), two resident physicians (doctors in training after medical school), and two medical students. On call day, our team accepts new patients who present to the emergency department and need to be admitted to our service. Being on call is always chaotic and always interesting, as we rush around interviewing patients and figuring out what is wrong with them and how we can help.

This morning, I was assigned to a middle-aged man, Jack, who had presented during the night with worsening back and hip pain. I rushed to the fifth floor and opened his chart. My job was to read what other doctors had written in their notes, and then to talk to the patient and perform a history and physical exam. Afterwards, I would present my findings to one of the residents.

Jack had been diagnosed with liver cancer one year ago; it had rapidly spread to his pelvis and spine. An MRI (magnetic resonance imaging) was performed in the emergency department last night to look for cancer in his spine and pelvis. An MRI is an imaging test used to visualize structures inside the body. MRI provides high-detail images of soft-tissue structures in the body, which makes it a good imaging choice for specific structures and diseases, such as the brain, muscles, and certain types of cancer. Because the purpose of Jack’s imaging was to look for the spread of cancer, an MRI was the appropriate choice.

The MRI revealed a new mass in Jack’s spinal cord. The neurosurgeons wanted to operate to remove the mass and prevent compression of the spinal cord, which could cause paralysis. I opened the MRI document on the hospital computer and scrolled through the images until I noticed an unusual round mass in the lower portion of the spinal cord. The medical student part of me noted the size and location of the mass and thought about what structures might be affected by the spreading cancer. The human part of me felt hopelessness and compassion for this poor man, who I now knew had a very poor prognosis.

The surgery, the neurosurgeon’s note explained, would not cure his cancer. It was only a way to prevent the spinal cord compression, thus relieving his pain and possibly preventing paralysis in his legs. It was a way for him to have a better quality of life before his inevitable death secondary to this terrible disease.

I get to spend more time with my patients

I had no other patients to see that morning, and I had three hours before I had to meet with my team for rounds. I reminded myself of the message from my deans: I am the lucky one; the one who gets to spend more time with my patients, hearing their stories, and getting to know them beyond their status as patients with diagnoses, but as real people.

I spent the next three hours sitting and talking with Jack. As a medical student, I gathered a detailed past medical history and history of his current illness. As a human being, I formed a bond with a dying man, getting to know him and listening to his story as he wanted to tell it. I learned about his childhood: how he was educated in a monastery as a teenager and how he became a Buddhist monk. I learned how he traveled to different countries as a medical assistant, birthing babies and giving medicine to those in need. I learned how he eventually moved to the U.S. to receive higher education. I learned about his wife and three children, and how he likes to drink beer socially with his friends.

I learned about his diagnosis of hepatitis, most likely because of a needle stick during his tenure as a medical assistant. I learned about his MRI just one year ago that was given as a screening test because of his hepatitis status. At that time, he had no symptoms of any kind. The doctor told him he had a tumor in his liver that needed surgery. I learned about his pain after surgery, and how he was told that his cancer had spread to his pelvis. And now he was here, a man of great accomplishments, with worsening pain and a worsening prognosis.

A man who had raised three children and supported his family, now reduced to a sick patient in a hospital gown, eating hospital food, totally dependent on his doctors and nurses. A man, who had defined himself in so many ways, was now being defined as a 53-year-old man with liver cancer metastasized to his pelvis and spine. The other details faded to gray to the busy doctors with too many patients.

But not to me—I am the lucky one. With question after question, and time to spare, I was able to learn about his upbringing, about his fight with cancer during the past year, and about the lessons he learned through his life and how they applied to his current situation. Buddhism, he explained, teaches that a person has no true belongings. For if something belonged to a person, it would do as he said. But nothing behaves that way, not even one’s own body.

Hair,” he continued, “if it was up to us, hair would always stay black, but instead, it turns to gray, or maybe falls out completely…It is the same with the rest of my body and my liver.”

But I still went through with the surgery last year—I was not ready to accept this fate! I was not ready to believe that my body did not belong to me. It seems I still have much to learn.”

I absorbed his wisdom

I tucked away my pen and paper and continued to listen to his story and absorb his wisdom.

He went on, sharing his thoughts and feelings, his worries and concerns, and his outlook on his terminal illness. A dying monk from a different world, taking the time to teach and reflect with a young medical student—it was extremely powerful.

I am the lucky one, to have the time to stop and listen. To bring that background information back from the gray and into the light, to invite Jack to tell his story. And I can only hope that by doing my part, I am helping him in some way through his difficult struggle. And for that, I am thankful to play my part and eager to fulfill this important role as we take care of patients on our medical team. As I progress through my medical career, I must continue to make time to listen, not only as a physician gathering information from patients but as a human being listening and learning as I hear other people’s stories.

This essay was first posted on 05/28/12. It was reviewed and republished on 9/18/2017.

Gregory Shumer, MD
Gregory Shumer is a third-year medical student at Georgetown University School of Medicine. After graduating from the University of Michigan with a degree in Biology and Asian Studies, Gregory spent a year teaching English to middle-school students in rural Japan. He started writing essays, poems, and short stories in high school and now continues to enjoy writing as a medical student. He looks forward to his future career in primary care. TDWI Writer’s Group member, Dr. Margaret Cary, developed and teaches the Narrative Medicine/Personal Essay course at Georgetown University School of Medicine. Her students’ essays reflect their thoughts on being in medical school and becoming physicians. Names and details of patients have been changed to maintain confidentiality.


  1. Thank you for your article, Greg! As a fellow third year medical student, sometimes I forget just how lucky I am. I read your article this morning and have found myself slowing down a bit today to listen to and get to know my patients just a bit more. My smile seems a little bigger, and I can tell it has made my day so much more enjoyable as well as hopefully showing my patients that I truly do care about them. Such a great reminder so thank you!

  2. So well said. But, there is more than just listening. Two other advantages of the 3rd year: one is the luxury of practicing medicine but not having the weight of ultimate responsibility. Second is time to thoroughly investigate the differential. Medical students must know how important they are to the team. I always smile when I remember the woman with jaundice admitted from a busy clinic. My assignment was to escort her upstairs and get started with the evaluation. Having time to read before the team assembled, I had the diagnosis and we were able to reassure and discharge her in the morning. Time is a cherished gift. Class of 75!

  3. Great work Greg. Been a while since we spoke, hope all is well. Really beautiful article mate, really touching. Let’s catch up soon.

  4. Dear Greg, you essay is well written and very powerful. It is gratifying to me as a medical educator to know you are absorbing and learning the stories of your patients. I am a strong advocate of this approach to life and medicine. I wish you the best of luck. –Pamela A. Saunders, Ph.D.

  5. Hi Greg, I was quite impressed with your robust description of the emotions attached to medicine. In my work regarding “everyday civility” in healthcare, this can make a critical difference in performance. In particular, I was moved by your statement, “I tucked away my pen and paper and continued to listen…” Bravo! Mitch


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