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reshaping healthcare Alaska

Reshaping Healthcare: What We Can Learn From Alaska

Southcentral Foundation in Alaska provides excellent healthcare for half the money spent on other patients in that state. What can we learn from them?
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The Promise of Failure Analysis in Healthcare

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The makers of Learjet collect data & program what is learned about critical system failures in order to improve flight safety. Healthcare should do the same.
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Quality is the Key to Healthcare Value

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America’s healthcare value crisis is rooted in the failure to focus on managing quality. However, some providers have systematically improved quality with outstanding results.
Doctor's notes, stethoscope, and pen

Look to Your Customers to Tell The Care Experience Story

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A positive care experience from the patient’s perspective requires more than achieving the desired outcome, today’s healthcare consumer also expects ease.

Why CANDOR is Important After Adverse Events in the Hospital

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AHRQ's CANDOR toolkit helps hospitals and physicians respond promptly and appropriately when an adverse event occurs.