Home Tags Quality

quality

Doctor's notes, stethoscope, and pen

Look to Your Customers to Tell The Care Experience Story

A positive care experience from the patient’s perspective requires more than achieving the desired outcome, today’s healthcare consumer also expects ease.
American flag with stethoscope

US Healthcare Ranks Dead Last Compared to 10 Other Countries

The U.S. ranked last in a study of the health system performance of 11 high-income countries. The only measure we excelled in was the percent of GDP we spent to deliver such dismal results.

Think You’re Getting Good Healthcare? You’re Probably Not

Robert Pearl, former CEO of the Permanente Medical Group is the author of Mistreated: Why We Think Were Getting Good Health Care—and Why We're Usually Wrong, a book that explores what must be done to fix the broken U.S. healthcare system.
Doctor advising patient in hospital office 1920 x 1281

Adherence Might Be the New Gold Standard for Quality in Healthcare

Stakeholders are looking to patients as key variables in adherence and wondering whether throwing tech at a problem will affect more than just wallets.

Why CANDOR is Important After Adverse Events in the Hospital

AHRQ's CANDOR toolkit helps hospitals and physicians respond promptly and appropriately when an adverse event occurs.

Is an Imperfect Mental Health App Better Than No Care at...

There are no perfect apps for mental health care yet, but, psychiatrist Steven Chan, MD wonders, wouldn't an imperfect app be better than no care at all?

6 Considerations When Envisioning a Digital Health Advisor

Dr. Eric Schneider and colleagues are proposing the many ways in which a digital health advisor (DHA) might be helpful.
Doctors and managers at table discussion 799 x 600 px

How Transparency and Collaboration Can Improve Healthcare

Improving healthcare requires a partnership between the payer and the care system. There must be transparency in every aspect of the relationship.
Florida Gov. Rick Scott (photo via Wikimedia)

Governor Scott, Lobbying Money, and the Public’s Trust

A CNN investigation asserts that Gov Rick Scott’s administration scuttled hospital quality standards after two Republican political groups received large contributions from Tenet.
washing hands (123RF)

Hospital Care is Getting Safer

Hospital care is getting safer according to a new report from the Agency for Healthcare Research & Quality.
Satisfaction survey (Veer.com)

Patient Feedback That Really Matters

"If they want to know my suggestions, they’ll have to ask in the right way and prove they care about my answers."
U.S. Air Force surgeons Dr. Patrick Miller (left), Dr. Michael Hughes (right), and surgical technician SrA Ray Wilson from the 379th Expeditionary Medical Squadron, repair the ruptured achilles tendon of a servicemember on March 11, 2003. The doctors are performing this surgey at a field hospital in a foward-deployed location. (U.S. Air Force photo by SSgt. DERRICK C. GOODE)(RELEASED)

Guess What? Some Bariatric Surgeons are Better Than Others

Better bariatric surgery skills, fewer adverse outcomes, this shouldn't come as a surprise, but the details of this small, but clever study are entertaining. When peers rate the skills of other bariatric surgeons, you see a difference in skill level and it correlates strongly with outcomes.