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Time to Fail: What Healthcare Can Learn from Airplanes

The makers of Learjet collect data & program what is learned about critical system failures in order to improve flight safety. Healthcare should do the same.
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Quality is the Key to Healthcare Value

America’s healthcare value crisis is rooted in the failure to focus on managing quality. However, some providers have systematically improved quality with outstanding results.
Doctor's notes, stethoscope, and pen

Look to Your Customers to Tell The Care Experience Story

A positive care experience from the patient’s perspective requires more than achieving the desired outcome, today’s healthcare consumer also expects ease.
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US Healthcare Ranks Dead Last Compared to 10 Other Countries

The U.S. ranked last in a study of the health system performance of 11 high-income countries. The only measure we excelled in was the percent of GDP we spent to deliver such dismal results.

Think You’re Getting Good Healthcare? You’re Probably Not

Robert Pearl, former CEO of the Permanente Medical Group is the author of Mistreated: Why We Think Were Getting Good Health Care—and Why We're Usually Wrong, a book that explores what must be done to fix the broken U.S. healthcare system.
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Adherence Might Be the New Gold Standard for Quality in Healthcare

Stakeholders are looking to patients as key variables in adherence and wondering whether throwing tech at a problem will affect more than just wallets.

Why CANDOR is Important After Adverse Events in the Hospital

AHRQ's CANDOR toolkit helps hospitals and physicians respond promptly and appropriately when an adverse event occurs.

Is an Imperfect Mental Health App Better Than No Care at...

There are no perfect apps for mental health care yet, but, psychiatrist Steven Chan, MD wonders, wouldn't an imperfect app be better than no care at all?

6 Considerations When Envisioning a Digital Health Advisor

Dr. Eric Schneider and colleagues are proposing the many ways in which a digital health advisor (DHA) might be helpful.
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How Transparency and Collaboration Can Improve Healthcare

Improving healthcare requires a partnership between the payer and the care system. There must be transparency in every aspect of the relationship.
Florida Gov. Rick Scott (photo via Wikimedia)

Governor Scott, Lobbying Money, and the Public’s Trust

A CNN investigation asserts that Gov Rick Scott’s administration scuttled hospital quality standards after two Republican political groups received large contributions from Tenet.
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Hospital Care is Getting Safer

Hospital care is getting safer according to a new report from the Agency for Healthcare Research & Quality.