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YOung female doctor interviewing female patient 1500 x 1001

Actors and the Art of Better Patient Communication

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Standardized patient encounters (using actors as simulated patients) are helping doctors learn how to improve their communication skills. Mt. Sinai's Morchand Center for Clinical Competence has adapted an SP methodology for hospitalists to train more than 1,845 residents in various specialties across New York City.
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Healthcare Consumerism: What Does It Really Look Like?

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Today’s healthcare consumers have more skin in the game as well as more opportunities to research their options, evaluate their providers & decide where they want to receive care. They don’t expect customer service alone, they demand a personalized, transparent, & unrivaled experience.
Female doctor smiling with male doctor in background (2048 x 1365)

How Doctors Can Create a Sustainable Culture of Health

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In order to help patients implement consistently healthy strategies, doctors must increase the number of touchpoints with them outside of office visits.
Group of medical workers portrait in hospital

Prevent Losing Your Patients by Focusing on These 4 Areas

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Here are four areas practices should be attentive of in order to prevent losing current patients.
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Nursing is One of America’s Most Dangerous Jobs

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A recent report called nursing one of the most dangerous jobs in America. Here are some of the reasons why and tips on what you can do to make their lives better.