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Patient retention is a challenge in all of healthcare but is particularly difficult in virtual care. Here are 6 key factors that can make a difference.
Patient centricity is the act of designing a service|solution around patients. More & more companies are doing this, but there is still a long way to go.
Payers are already rolling out initiatives to address Social Determinants of Health (SDoH). Some are also incorporating SDoH into value-based payments models.
Continuous monitoring can help improve patient safety when opioids are given in the hospital but it is important not to contribute to the staff's alarm fatigue.
Data from the A-List, an online community of people & caregivers living with dementia, is being used to shape many aspects of care including drug development.
A positive care experience from the patient’s perspective requires more than achieving the desired outcome, today’s healthcare consumer also expects ease.
Standardized patient encounters (using actors as simulated patients) are helping doctors learn how to improve their communication skills. Mt. Sinai's Morchand Center for Clinical Competence has adapted an SP methodology for hospitalists to train more than 1,845 residents in various specialties across New York City.
Today’s healthcare consumers have more skin in the game as well as more opportunities to research their options, evaluate their providers & decide where they want to receive care. They don’t expect customer service alone, they demand a personalized, transparent, & unrivaled experience.
In order to help patients implement consistently healthy strategies, doctors must increase the number of touchpoints with them outside of office visits.
Here are four areas practices should be attentive of in order to prevent losing current patients.
A recent report called nursing one of the most dangerous jobs in America. Here are some of the reasons why and tips on what you can do to make their lives better.
Abhinav Shashank shares with us his idea of an ideal healthcare system.
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