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Cosmetic Surgery Patient’s Leaked Identity Leads to Malpractice Claim

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A closed claim by a cosmetic surgery patient whose photo showed up in search results highlights the dangers of working with unfamiliar digital technology.
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Malpractice Claims Study is Helping Plastic Surgeons Get Better

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A recent closed claim study by a malpractice carrier helps plastic surgeons make changes that will improve patient safety and clinical outcomes.
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Scribes are the Fastest Growing Medical Field and Providers are Concerned

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In spite of the increase in the number of scribes, there is little standardization in their training or clarification of their appropriate role within the EHR.
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How to Provide Culturally Competent Care

Things physicians can do to acquire and maintain skills in order to provide culturally responsive and appropriate care to the increasingly diverse population of patients in the United States.

What To Do When Patients Want To Record Their Doctor Visits

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“Doctor, can I record our conversation today?” Have you ever heard that question from a patient or a patient’s family member? What are the pros & cons of allowing those recordings in clinic or the operating room?

Why Do Doctors Make Diagnosis Errors?

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Physicians fail to diagnose accurately for many reasons including biases and premature closure of the decision-making process.

Why Internists Get Sued and What To Do About It

A recent study of closed claims against Internists provides insight into what motivates patients to pursue lawsuits and the system failures that lead to patient harm.

What’s Your Business Associate’s Commitment to HIPAA?

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A detailed vetting process is a way to quantify the risk of sharing PHI with potential business associates, before entering into a potentially lengthy contract

Why CANDOR is Important After Adverse Events in the Hospital

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AHRQ's CANDOR toolkit helps hospitals and physicians respond promptly and appropriately when an adverse event occurs.

How to Deliver Better Care for Obese Patients

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Healthcare providers & facilities face risks if they are not prepared to accommodate obese patients, but there are ways to improve the patient's experience & mitigate risk.