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Dealing with difficult patients is never an easy task, but here are some tips that professionals can use to prevent a situation from escalating further.
Digital healthcare won't replace the doctor-patient relationship because caring hands and listening ears can be medicine in and of themselves.
A recent closed claim study by a malpractice carrier helps plastic surgeons make changes that will improve patient safety and clinical outcomes.
Social scientists applying models that explained spread of viruses to the spread of memes found them inadequate because they didn't account for human traits.
Doctors and pharmacists are still using phones and faxes to communicate. Here is one pharmacist's vision of how to bring the conversation into the 21st century.
If communication fosters a strong relationship and yields results that satisfy patients, it shouldn't matter if the provider is male, female, doctor or nurse.
High technology may thrill us from time to time with promises, but it is the low technology of interpersonal connections—of speaking, listening, and sharing—that keeps us all going.
Effective communication is a necessity for positive and productive workplace interactions. Becoming a more effective communicator will not only make your employees more motivated and productive, but will also have a positive effect on your practice environment.
Delivering emotionally intelligent healthcare can make a big difference in patients' satisfaction & outcomes.
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