By Paul Levy

First Posted at Not Running a Hospital on 11/16/2012

Paul Levy, Host of (Not) Running a Hospital

Sinclair Lewis, in Babbitt, (1922) made fun of the fact that real estate brokers changed their name to realtors to make themselves sound less like salespeople and more like professionals.  George Babbitt notes:

“Makes me tired the way these doctors and profs and preachers put on lugs about being ‘professional men.’ A good realtor has to have more knowledge and finesse than any of ’em.”

“We ought to insist that folks call us ‘realtors’ and not ‘real-estate men.’ Sounds more like a reg’lar profession.”

His convention speech on the subject is a hit:

After the meeting, delegates from all over the state said, “Hower you, Brother Babbitt?” Sixteen complete strangers called him “George,” and three men took him into corners to confide, “Mighty glad you had the courage to stand up and give the Profession a real boost.

I think I just noticed the same thing happening 90 years later.  Someone asked to be connected to me on LinkedIn.  Her job, at a great local university, was “Talent Acquisition Manager.”  Whoa!  Isn’t that what we used to call “recruiter?”

Well, tried to set me straight, noting:

The job title of Talent Acquisition Manager and even the use of the term Talent Acquisition, is quite new.

It goes further and says:

Corporate recruiting may be one of the few examples where a name change means something.  Recruiting has gone through a process of upheaval and transformation over the past ten years which might explain the need for a changing nomenclature. Talent acquisition now comprises a very broad field, since recruitment channels have multiplied and the scope of the recruiters’ job has broadened. Talent Acquisition Managers now head up employment marketing initiatives, branding campaigns, internal referral programs, and develop employee engagement metrics and retention programs. It’s a broad set of responsibilities that cover more internal policy and external communications than individual corporate recruiter jobs did in the past.

Sorry, I don’t buy it.  Good recruiters and their directors in good human resource departments* often did much of this stuff in the past. Even if the job has expanded, the key function and purpose remains recruitment.  We don’t need three words to say what one represents.  Especially when the new term uses the pompous “talent” to refer to “qualified people” and when the verb moves into the greedy realm of “acquisition” as opposed to the respectful concept of “persuasion.”

I think this is a simple case of nomenclature inflation, to make it sound like there are substantially different professional attributes required.  Sinclair Lewis would be amused, I think.

* (aka personnel departments, but we’ll let that pass for now!)

Patricia Salber MD, MBA (@docweighsin)
Patricia Salber, MD, MBA is the Founder and Editor-in-Chief of The Doctor Weighs In. She is also the CEO of Health Tech Hatch, the sister site of TDWI that helps innovators tell their stories to the world. She is also a physician executive who has worked in all aspects of healthcare including practicing emergency physician, health plan executive, consultant to employers, CMS, and other organizations. She is a Board Certified Internist and Emergency Physician who loves to write about just about anything that has to do with healthcare.


  1. Paul, when I was a real estate reporter the first thing we learned was that Realtor is capitalized, being a trademark of the National Association of Realtors. A shame the AMA didn’t trademark the word, “doctor.”


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