A recent @NYTimesWell post, Teaching Doctors the Art of Negotiation, by Dhruv Khullar (@DhruvKhullar), a dual degree candidate at Yale School of Medicine and Harvard Kennedy School, is a call to further arms on this specific communication skill so few receive formal training in–especially in medicine.
Post Tagged with: "Paul Levy"
Regular readers know that I tend to operate in a no-blame mode, i.e., be hard on the problem and soft on the people. But when someone has violated the public trust in an institution to support the commercial goals of a private company, they have shown such poor judgment that consideration must be given to terminating their employment.
As I head off into a blogging break through New Year’s Day, I pass along this view by Dr. Brené Brown of the difference between empathy and sympathy, a distinction that those of us in the health care world would be wise to understand. “Empathy fuels connection. Sympathy drives disconnection.”