By Paul Levy
First Posted at Not Running a Hospital on 4/16/2013
I introduced Halsey Burgund to many of you back in January, when he was working on a new piece of public art called ROUND: Cambridge. This was an “exhibit” that comprised recordings made by people as they wandered around the city, tied to particular locations. I thought it was very creative and said,
Now, imagine a hospital that allowed people to do the same thing. Think about what we would hear from patients about the quality and safety of care being delivered, or physical features of our buildings, or whatever. But we have to want to listen.